A Mac For The Home
Want a new Apple Mac for your home? Whether it’s for work, surfing, sending e-mails or managing your music, films and photos with products like Music, Photos and iMovie, Serviceweb has the perfect Mac for you.
Trade in / Trade up!
If you’re looking to replace your Mac, our unique Trade-in, Trade-up scheme means you can dispose of it responsibly and save money on a new one. We’ll try hard to find a new home for your old computer, even if the best place for it is the recycling bin!
Serviceweb - your Apple experts
Serviceweb prides itself on being more than just a retailer of Apple solutions. Our Mac Repair Centre and HelpDesk are designed to keep your Mac in good shape and give you peace of mind – we’re only ever a call or email away!
Apple Sales
With so many Apple products to choose from, how will you know which to choose? The compact Mac Mini? Stunning iMac? Extremely fast Mac Pro? Different size laptops? New or refurbished? WiFi or 5G? We are there to help guide you through these decisions.
Kent’s leading Independent Apple Service Provider
Serviceweb’s friendly, helpful staff can answer all these questions and guide you through the process of deciding which product to buy. We’re passionate about Macs and we use them every day, so whatever you want to know just ask!
Brand new Apple or refurbished Mac?
Our fully equipped showroom shows you the different systems with no sales pressure. We sell brand new and refurbished desktop and laptop Macs, as well as all your favourite Apple products.
Service & Repairs
Nobody likes waiting for appointments. That’s why you can bring in your Apple Desktop, Laptop or iOS device for repair anytime, without an appointment. We’ll check it into our service queue, give you a receipt and normally begin working on it that same day.
Updates on your Apple
Once we’ve found the problem with your Apple Desktop, Laptop or iOS device, we’ll update you by phone or text message and agree a plan of action. You can also contact us anytime via phone, text or email to check the progress of your repair.
Mac data recovery
The best advice we can offer any Mac user in a data loss situation is STOP, and call us immediately. If you let us have a clean shot at the data on the drive, there is a really good chance we can get it back for you.
Superb Serviceweb service
You can bring us your Apple Desktop, Laptop or iOS device whether it’s in or out of warranty. We have ample parking and easy access to our premises and if it’s heavy, we’ll even carry it in for you!
Mac Support At Home
Many of our customers use their Macs at home, whether for work or pleasure. We’re proud of the personal service we give these customers, by offering superb after sales care in your own home.
Home visits from Serviceweb
Most problems are swiftly solved with a home visit from one of the Serviceweb team. Our people are Mac specialists, and will happily explain to you what went wrong and how you can avoid it happening again and try to avoid using any technical jargon.
Apple expertise just a phone call away
Even if you’re not an existing Serviceweb customer, we’ll be pleased to help. There’s never a charge for a quick answers and we’re happy to share our advice and talk Apple to anyone!
Home broadband support
Broadband internet problems can be difficult, but with our methodical approach and knowledgeable staff, we can normally have you back up and running with a minimum of downtime.
Internet & Home Networking
Thinking of changing your internet service provider? Want to browse wirelessly in your home? Need help setting up a router? Or perhaps you’re having problems with an existing connection. Whatever your query, we can help.
Experts in home broadband
Serviceweb are experts in broadband connections, wireless router configuration and set-up. We can guide you through the potential minefields of modern day communications technology.
Safeguarding your security
As an example, using the wrong security settings can cause serious problems with your internet connection. If you use the default settings on your router, anyone will be able to connect to your wireless network and use your bandwidth. Serviceweb can help keep you, your family and your data safe online.
Mac Installation
Serviceweb can supply you with all the latest hardware or software you require, from a simple iPad to a top of the line, custom configured Mac Pro.
Your Apple specialists
Serviceweb can recommend, configure, pre-test, deliver and install any Apple computer. When it comes to installing your new Mac in your home, for an hourly charge, we can deliver it, install it, transfer any information from your old computer and get you completely up and running to make life easy. We can even train you if required.
Our warranty your peace of mind
Every Mac we sell comes with Apple's one year manufacturers warranty, designed to keep you and your Mac working beautifully together. We can also offer Apple’s own AppleCare Protection Plan, which can extend an original Apple warranty up to three years from the date of purchase of the equipment.
Mac Training
New to Macs? Have no fear. They are famously user friendly, and many people who switch to Macs never go back to a PC again!
You and your Mac
Serviceweb are happy to provide Mac training for you in your home. Whether you want to learn the very basics or more complex software, our staff have the experience and qualifications to help.
